For many organizations, the current process and setup for remote employees and Work From Home (WFH) can act as the Disaster Recovery or I.T. Disaster Plan. These policies are often ignored, but the recent COVID-19 event has provided some clarity and direction on how to best approach this procedure. Organizations usually don’t have a plan in place or have never had a chance to test it in a real world situation. If you have a set up that is working, and compliant to your industry, write it down. One of the most stressful times in business can be a situation when the primary work location is unavailable. This can happen because of Internet service outages, natural disasters or accidents such as fire or flood. Relocating your employees and attempting to re-establish normal operations can be stressful and can result in loss of productivity and income. If the Work From Home procedure is working for your organization, be sure to have someone document it and adopt it as a future disaster policy. This will help future incidents be slightly less stressful as employees and staff attempt to maintain operations. This can include new services implemented, such as a VPN service or Zoom. Data access policies may change when outside the office. Two-step verification should be enabled to increase the security of email and web app access. Regardless, unfortunately your organization’s Disaster Recovery plan was likely implemented in a short time and you should know what will and won’t work for your organization.
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